Setting up an e-commerce business for small business owners, solo entrepreneurs, and students can be stressful considering the limited means they have. One of the most efficient ways to start selling online is by making use of existing online marketplaces such as Amazon, Flipkart, Snapdeal, Myntra, Nykaa, or TATA Cliq. Selling on these online marketplaces eliminates the need for a complex infrastructure and is cheaper than creating ones own website. In this article, we look at the selling process in online marketplaces, its entry barriers, and how to sell successfully in these spaces.
Why Online Marketplaces Are a Game Changer for New Entrepreneurs
Online marketplaces can simplify the listing process and allow access to millions of users with multiple product needs in one place. For entrepreneurs who have just started selling their products, these little resources become a great asset. For beginners, the listed benefits include:
Minimal Listing Expenses: Entrepreneurs have the opportunity to list their products without any requirements to invest money in new technology markets since new websites with security investment is not required. These issues are often taken care of by the online marketplace which helps business owners concentrate on their products.
Accessing Ready Made Customers: New sellers on platforms such as Amazon, Flipkart, or Myntra have millions of active users already scrolling through their products, so they will not have to stress over generating traffic to their online stores.
Streamlined Processes: Marketplaces offer e-commerce vendors integrated solutions for order processing, inventory management, as well as customer support, thus eliminating some of the logistical complexities of managing an e-commerce business.
Due to there being little to no requirements and effortless entry, they are preferred by up and coming entrepreneurs during the initial phases of their business journey.
Key Marketplace Platforms and Product Alignment
Selecting an online marketplace also involves strategically choosing a platform that is best suited for your offering. There are many well-known marketplaces, but most of them cater to specific categories so products should be tailored to the platform’s niche to increase chances of selling.
Flipkart and Amazon are omnichannel stores and allow for various categories as electronics, clothing, home appliances, and more.
Snapdeal supports a large variety of products but has a strong hold on very competitive markets.
Myntra and Nykaa are better known for the fashion, beauty, and lifestyle categories, which is why they best suit sellers in these categories.
TATA Cliq is best known for its apparel and accessories but focuses primarily on branded electronics and fashion.
Selecting the correct marketplace for your product will guarantee that it is marketed to the right audience. There is also the option of selling across multiple platforms, however, each marketplace has its own policies, rules, and expectations which will need to be understood beforehand to avoid confusion.
How Marketplaces Benefit the Sellers
There are many components of an eCommerce business which places a burden on the seller. Each marketplace functions differently and knowing how each one functions is crucial to fully utilize the platform:
Platform and Technology Support: Online stores require secure technology to function and most marketplaces have a proprietary one. Vendors do not need to have their own website nor to worry about maintenance.
Advertising: Most vendors are provided with numerous ways to make their products known using targeted marketing tips like product sponsored campaigns, email campaigns, and using promotional banners. Many marketplaces offer promotions to vendors who meet their performance criteria.
Payment Services: The use of marketplaces for payment services frees both the buyer and seller from worrying about the security of the transaction because it is guaranteed. Complexities that come with integrating payment gateways into the vendor’s proprietary website are avoided, along with the costs.
Logistics and Fulfillment: Services such as Amazon’s FBA and Flipkart’s Fulfilment network enable the seller to forgo the tedious tasks of inventory management, packing, and shipping logistics. As a result, the seller can shift focus to effectively marketing and sourcing their products.
Customer Care: Marketplaces provide assistance regarding disputes, returns, and refunds. This is especially useful to new sellers that usually do not have sufficient resources for customer service support.
The Commission-Based Revenue Model
Another dominant feature of selling on online marketplaces is the revenue sharing model. An essential part is that the marketplace retains a portion of the sales revenue: this is called commission. In most cases, the commission ranges from five to twenty percent based on the classification of the product sold.
Considered at face value, paying such a commission may seem unfavorable. However, it is important to keep in mind the services that are rendered by the marketplaces in question. The commissions are often justifiable when weighing all the services received in marketing, technology, and logistics support as well as access to a large target audience.
One significant advantage to revenue sharing is the opportunity to operate a business with zero startup capital. Small business owners are able to grow without much investment risk after initial startup costs, because the infrastructure required is already established by the marketplace.
Essential Factors For Seller Success
Even though marketplaces have simplified running an online store, success still hinges on the management of certain aspects of the business:
Listing and Pricing: Listing products with impressive and catchy descriptions along with good pictures, and pricing them competently will help win over customers which is essential for any business in the e-commerce ecosystem.
Management: To build a good name within the market, it is very important to efficiently manage the inventory, processing of orders, and their timely deliveries. Effective management of stock includes fast order fulfillment and availability of requested products.
Customer Needs: Sellers have to meet the expectations of users in the marketplaces, as clients expect speedy delivery and simple processes for returns. Fulfilling customer expectations leads to improved ratings from clients and can hence improve sales numbers and seller status.
Operational Competence: Success in the market is fundamentally based on how well logistics, timely order fulfillment, and overall stock levels are managed. Such improved client experiences have led to many sellers being promoted through the marketplace’s internal ranking systems for providing high-quality service.
Feedback and Reviews: Credibility and trust from new customers simply cannot be built without positive reviews. Try to increase positive feedback rate by providing excellent customer service and experience and this will also improve your ranking and visibility of your products on the platform.
Key Takeaways for New E Commerce Business Owners
Online selling provides the easiest entry into ecommerce industries. Here’s a quick list of important points that will help you to succeed:
Choosing the Right Marketplace: Go for a marketplace that matches your product line and target audience. Once you are familiar with the process, do not hesitate to branch out and list your products on multiple platforms.
Taking Advantage of Marketplace Features: Use the services provided by the marketplace such as branding, marketing, and logistics delivery to lower the barriers to entry for the business.
Maximizing Operations: Focus on rapid order delivery, inventory control, and customer satisfaction to maximize operational efficiency and get better treated by the marketplace.
Improving Product Listings: To beat competitors, set your pricing in such way that you will not make losses and sell affordable products, and provide comprehensive product descriptions.
Nobody Wants Bad Customer Service: Good customer service will result in addressing negative issues, which in turn will result in positive feedback and more sales.
Conclusion/Recommendation
E-commerce presents great opportunities for entrepreneurs, especially when marketing and selling via online platforms. Through sites such as Amazon and Flipkart, Myntra sellers can advertise and distribute products without incurring large capital expenditures. Online shopping eases the access to these sites and on the sellers’ part alleviates expenditure on inventory. Focus can solely be put on production, advertising, and brand establishment. Students and solo entrepreneurs along with small businesses can tap into these online marketplaces and set up e-commerce businesses with relative ease.
Categories: E-Commerce Business
Recommended for you
- E-Commerce Business
- E-Commerce Business
- E-Commerce Business