Businesses are able to reach their potential customers through webinars, and even manage to get sales. However, it is equally important for one to gauge the outcome and effectiveness of the webinars. This article talks about how to enhance the impact of your webinars with a clear goal and how to measure ROI.
Setting Clear Goals for Your Webinar
As with all business activities, it is beneficial to have objectives outlined before hosting a webinar. Here are three MP objectives for webinars:
- To Get Known – Achieve a larger audience and create visibility for one’s brand.
- To Get Leads – Build an email list by obtaining potential customer details.
- To Get Sales – Turn potential leads into active customers and make a sale.
It is important to tailor a strategy for each goal. Alongside the outlined goals, an evaluation of the webinars should take place to see how successfully these goals were achieved.
Effective Webinar Promotion
As with all marketing techniques, paid promotion works the best. Advertising on platforms such as Facebook, Google and YouTube will assist you in reaching your target audience. Advertisements help garner attention and create registrations.
- Use Ads: Ads should be used to invite participants to the webinar.
- Offer Something in Return: Make sure the participants’ issues will be addressed in the content of the webinar.
- Maintain a Target: Sessions should be kept between 45 to 90 minutes to prevent information overload while still aiming to provide value.
The right promotion can ensure you have a base to work on during your webinar.
From Selling Leads to Leads Selling
Once you have wrapped up your webinar, the next step is to turn your leads into paying clients. These leads are now regarded as “warm leads” as your participants are already interested.
- Call to Action: Make sure the audience has a clear Action Plan at hand by the conclusion of the webinar. This could either be using the link provided or booking a call for further discussion.
- Nurture Your Leads: Foster the relationship with the leads post webinar in order to increase your chances of closing the deal.
You can expect a customer retention rate of approximately 10% on average. Crafting good strategies for follow up allows for much smoother transition from participants to clients.
Accepting Your Webinar Expenses
Understanding the costs of hosting a webinar is central to determining whether the effort was worth it. As always, some of the main costs happen to be:
- Ad Spend Cost: Cost Per Registration will easily add up towards the requirement. If your registration cap is 100 attendees at an ad cost of Rs. 70 per registration, you will end up spending over Rs 7000 alone on Ad Spend Cost.
- Webinar Tools: Always remember that hosting requires tools such as Zoom, WebinarJam, or WebinarNinja. These tools alone can range from Rs. 4000-5000 per month.
- Other Costs: Subsequently, there are other components to consider such as the landline and internet connection charges along with the office space. In the event that you utilize these tools that fit your needs, if you sell two products at Rs. 5,000 to ten people, then your return can sum up to Rs. 50,000. This builds a strong ROI.
Tracking Webinar Success
Tracking the KPIs allows for you to know your ROI, so monitoring the webinar success is highly important in order to improve this further. Here are the critical points:
- Social Media Growth: Often people would follow your accounts after an engaging webinar, thus leads to higher social media followers.
- Subscriber Increase: There should be an increase in your email subscribers and sales afterwards.
- Attendee Growth: With each sequential webinar, increasing the number of attendees of your Webinar.
- Customer Retention: Comes from building the one-time attendees to repeat clients which enriches the business further. Tracking all of these metrics allows for better planning of future webinars and reduction of wastage of valuable time and cost enhancing your overall business.
Conclusion
Undoubtedly, webinars can help a business expand its reach and increase sales. However, with set goals, proper promotion and calculation of ROI, their effectiveness can be maximized. Tracking metrics is essential, this will improve and grow the captured audience, and with each webinar, more leads and sales will be generated.